What does a typical working day look like for a CTL?
That is difficult to say since every day is very different, and that is something I really like. But in general, I use the mornings to catch up on e-mails from for example sponsors and CRA’s, while my afternoons are quite filled with meetings. In between e-mails and meetings, I prepare the country calls I have with the CRA’s in the various countries and keep an eye on all the logistics of a study. in addition, I also work on project documents such as the writing of for example the recruitment and retention plan and informed consent forms. I am also involved in managing vendors which we use in a study, such as the Central Lab, and I provide training and coaching to CRA’s and make sure they know how to train the clinical trial sites.
What is your favourite part of your job?
I love the aspect of working in a team and collaborating with other departments, such as Data management and Regulatory, and with CRAs that work for our global partners. I work with a lot of CRAs from all over the world who are actually not my internal colleagues, but as a result of many years of closely working together, they do feel like my direct colleagues.
What skills have you found vital to your job?
Communication is key. As a CTL, it’s very important that you know how to communicate effectively and that you’re able to adapt your communication style to the diverse parties you’re communicating with. For example, the way you talk to a CRA is different from the way you talk to a Sponsor.
Besides that, you have to deal with a lot of different countries, and therefore also with a lot of different cultures. It’s important that you take these cultural differences into account when you decide on how you approach people and situations. Furthermore, you must have an eye for detail, while you also maintain a helicopter view. And also very important: being proactive.
What is the culture like Julius Clinical?
As a result of being a mid-size company, lines of communication are short. The collaboration between separate departments is very good, and many people are willing to help you out if you have a question. Even though Julius Clinical is a mid-size organization, our processes and way of working feel just as professional as they do at some of the larger CROs. In my opinion, Julius Clinical has the best of both worlds; the personal aspect of a small company and the professional aspect of a large company.
What do you look for in a new team member?
For the role of CTL, we are looking for new team members that have good communication skills and can easily adapt their communication styles to different people and situations. In addition, having an ‘international mindset’ is vital; we’re looking for someone that can easily delve into different roles and switch between different target groups. And last, but not least, we need someone that is stress-resistant and can find a healthy work/life balance as the work pressure can sometimes be high. But that is something we’re also looking after together as a team!
We would like to thank Jennifer for taking the time to give us a glimpse into the role of Clinical Team Lead (CTL) at Julius Clinical. Do you want to know more? Or do you have a question for Jennifer? Don’t hesitate and get in contact!
Are you interested in working at Julius Clinical? Check out our open positions or join our talent network!