Our IT Solutions & Services department
IT plays a key role within Julius Clinical. We offer various IT solutions and services to support our clients in conducting clinical trials. The IT department (8 FTE) consists out of 2 teams; the Technology & Services team that looks after our infrastructure and providing end-user support, and the Information & Solutions team looking after our business applications and business intelligence. You will report to the Team Lead – Technology & Services.
Our customers are highly skilled within their field of expertise and rely heavily on our technology platform, efficient IT services and an outstanding customer experience, yet also digital innovations that make a real difference for our clients. To enable business success, we are aiming for strategic yet flexible IT solutions and services that align well with business priorities.
Things you and the team will focus on to ensure our high standards
Operational Excellence: Providing efficient IT services and support; Delivering projects on time and with high quality; Adoption of best practices and maturing our processes; Measuring success and looking for continuous improvement; Enhancing our technology and services support model
Strategic Platform; Rationalizing infrastructure to align with our strategy; Simplification, reducing complexity and overhead (waste); Improving integration between systems and processes; Minimizing any risks that could impact business operations; Ensuring compliance and a secure technology platform
Business Success; Increasing our business knowledge to provide the best solutions; Improving the visibility of our solutions and services with the business; Sustaining a culture focused on business value and productivity